When most people visit their doctor’s office or are taken to the hospital because of an emergency they don’t give much thought to how many competent people it takes to keep a medical office running smoothly. In addition to the physicians and registered nurses, there is also a need for support staff. One of these positions that of the administrative medical assistant is actually quite exciting and lucrative too among medical assistant jobs. It’s a great choice for someone who has an interest in medicine but also enjoys an office type environment.
As is the case with most individuals who take on the job of a medical administrative assistant, someone who holds this position in a medical office must be well-versed on computers. They will be utilizing their computer constantly throughout the day for various duties including booking appointments for patients, accessing patient information and updating patient files.
The administrative medical assistant is often looked on to also handle much of the correspondence that leaves the office. They are given notes and recordings from the doctor and are expected to transcribe and transform those into data that is either filed within a patient’s history or used as a basis for correspondence with other doctors or medical facilities. This is one of the reasons that the assistant must have a full working knowledge of many different types of software applications. They should also have training in medical transcription as well as standard dictation practices.
There is a great deal of money that comes in and leaves a doctor’s office. The administrative medical assistant must ensure that all patient billing is done correctly including preparing invoices for insurance companies as well as handling private billing matters. When an invoice is received in the office to pay for any overhead expenses or supplies, the medical assistant may very well be responsible for paying that in a timely manner. If not, they are usually expected to deliver these invoices to the accountant that is contracted to work with the doctor’s office.
Training and Experience
As the assistant gains experience and specific knowledge of the doctor they are often rewarded with a promotion to office manager. This role requires more responsibility for the administrative medical assistant, but it also comes with a higher salary.
Proper medical assistant training is necessary in both office procedures as well as basic medical terminology. Most medical assistants take a two-year course that enables them to work in an administrative capacity for a doctor. An administrative assistant in a medical office also needs some formal training on the required software applications that apply to this specific job.
Even though the doctor is often considered to be the most crucial part of a well run medical office, the administrative support staff is also crucial. They ensure that patients are seen when they need care and they handle all laboratory reports and the booking of follow-up visits too.